This Is a Movers Warning
There likely are dishonest and/or unqualified people in every field, but it causes us personal pain to hear of a moving company error or scam that leaves people at a loss monetarily and/or emotionally.
There are a number of factors that drive consumers to make the wrong decision when choosing a mover, ranging from not knowing what to look for to not doing enough or proper research. Results extend from mistakes caused by the lackadaisical or inexperienced to downright theft by the larcenous.
In that regard, here are a few warning signs that something is not quite right and advice to help you avoid potential fraud.
If a potential choice for a mover just doesn’t seem that interested in the details, your fraud antenna should be ablaze. Moving is a significant operation that depends on attention to things big and small. If someone says, “I’ve done this a million times in cases just like this; don’t worry,” that’s the time to worry. While the person saying it may just be rushed, it also can be a warning sign of inattention to your needs. At the far end of the spectrum, it could mean he knows your belongings aren’t going to get there at all. Every move is different and every person making a move is different. A reputable mover wants to know the nuances of your particular transition.
“Pay Me Now”
Of course, you’ll have to pay for the services rendered. That said, a reputable mover is unlikely to ask you for a huge upfront amount, demand a cash deposit or refuse to take credit cards. This may seem obvious, but even the most savvy consumer can get flummoxed during a move and get lured into a “let’s just get this over with” mentality that spawns bad decisions.
Professional movers have professional moving vans. They don’t show up at your doorstep with a rental or a truck with “Louie’s Pizza” scratched out on the side. Bottom line: Avoid handing over your goods to someone in an unbranded van. In the form of ancillary advice, we suggest that, long before you relocate, you keep a lookout for moving vans as you drive and, if possible, check out the employees loading and unloading them. If you see a lot of a particular company’s vehicles on the road, some research likely will tell you why. The quality and upkeep of the van are important, as is the professionalism of the movers themselves. After all, you want your goods to arrive clean, intact and on time.
Read the contract; read all of the contract; don’t take it on someone’s word that it’s a customary document that everybody signs. And be absolutely positive that everything s filled in before your signature makes it legally binding. This careful scrutiny also extends to the final bill. Ask about anything you don’t understand, especially extra or miscellaneous fees or charges.
Look closely at as many of your goods as possible upon arrival, noting any obvious damage on the mover’s documentation. There are time limits on claims, and it generally helps to have the professional accept documentation/acknowledge the problem in writing at the time of the transfer.
Recent reports have indicated that moving scams are decreasing, which is good news up to a point, especially since successful prosecutions of outright fraud have been few.
By the time the out-of-luck consumer realizes he or she has no goods, has damaged goods or has paid far too much for suspicious services, the perpetrators have moved on with a new name and a new scam.
That’s why each individual has to be his or her own advocate, doing the research, thinking before doing and – definitely – seeking out recommendations.
At Bayfront Relocations, we enjoy taking the time to know you, explain the process and burrow into the details with you. It’s what we do and we stand ready to do it for you.